| Method 1: Through Internet Explorer |
| 1) In Internet Explorer, Click Tools > Click Internet Options |
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| Method 2: Through Windows |
| 1a) Click Start > Click Control Panel |
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| 1b) Double Click Internet Options |
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| Clear the Temporary Internet Files, and the Cookies | ||||||||||||
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OR |
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| Click the Delete Cookies button | ||||||||||||
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| Click OK | ||||||||||||
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| Click the Delete Files button | ||||||||||||
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| Check the box that says Delete all offline content, then click OK. | ||||||||||||
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| Click OK on Internet Options, then close Control Panel | ||||||||||||